LawPractica - FAQ
LawPractica helps Canadian law firms manage client matters, time entries, billing, trust accounting, bank reconciliation, document automation, business continuity, and document workflows in one cloud-based platform.
What is LawPractica?
LawPractica is the all-in-one practice management and legal accounting platform purpose-built for Canadian law firms. Unlike competitors that force you to run practice management in one system, accounting in another, and document automation in yet another, LawPractica combines matter management, time & billing, general & trust accounting, three-way trust reconciliation, bank reconciliation, document automation, cost recovery, and business continuity in a single cloud platform.
Firms no longer need to stitch together multiple systems with limited Canadian depth. LawPractica is one system, one database, one source of truth — designed specifically for Law Society compliance across Canada.
Does LawPractica support trust accounting and legal accounting?
Yes. LawPractica includes trust accounting workflows, reconciliation support, and reporting designed to support legal accounting and operational oversight for firms in Canada.
Does LawPractica provide conflict search?
Yes. Conflict search is a critical feature for Canadian law firms, and LawPractica includes a dedicated Conflict Search tool. You can search across Client Name, Matter Description, Contacts, Time & Fees, Invoices, Receipts / Payments, Cheques, Vendors, and Notes to identify potential conflicts of interest quickly and thoroughly before opening a new matter or accepting a new client. This helps firms meet Law Society ethical obligations and maintain clear records of conflict checks.
Does LawPractica provide a calendar feature with two-way integration with Outlook Calendar?
Yes. LawPractica includes a full calendar for managing events, appointments, deadlines, and tasks, with two-way synchronization to Microsoft Outlook Calendar. Changes made in LawPractica appear in Outlook, and updates made in Outlook sync back, helping teams stay aligned without double entry. You can view, create, and manage calendar items and tasks directly within the platform.
Can LawPractica automate Word documents using stored client and matter data?
Yes. LawPractica supports document automation so firms can generate Word documents from client and matter information already in the system, helping speed up letters, agreements, and other routine legal documents.
Can LawPractica integrate with Microsoft 365 and LawPay?
Yes. LawPractica connects with Microsoft 365, OneDrive, Outlook, and LawPay so firms can manage documents, calendars, and online payments from the same workflow.
Does LawPractica provide a backup environment for business continuity?
Yes. LawPractica offers a dedicated backup environment for each client, designed to support continued access to a recent restored copy of firm data in the event of a primary service interruption. The backup environment is part of the platform's broader approach to resilience, with status information available at status.lawpractica.com.
Does LawPractica support cost recovery and automatic expense import?
Yes. LawPractica supports law firm cost recovery workflows, including automatic import of expenses from scanning and printing devices such as Copitrak and PaperCut. This helps firms capture recoverable costs more accurately and reduce manual data entry.
Does LawPractica support bank reconciliation for trust and general accounts?
Yes. LawPractica includes bank reconciliation workflows that help firms match bank activity to trust and general ledger transactions, identify cleared and uncleared items, and maintain an audit-ready trail for monthly reviews and compliance. The feature is especially useful for law firms that need a structured process for trust account reconciliation and reporting. Read the bank reconciliation guide.
Does LawPractica offer free migration from another accounting or practice management system?
Yes. LawPractica can support free migration for law firms moving from other accounting software or practice management platforms, making the transition easier even for firms that are not highly technical.
Is LawPractica a good fit for firms moving from another platform?
Many firms use LawPractica to replace disconnected tools with a single system for practice management, accounting, billing, matter tracking, cost recovery, and migration support.
Does LawPractica offer cheque printing including MICR?
Yes. LawPractica supports full cheque printing from both trust and general accounts, including MICR-encoded cheques required by Canadian banks. You can print new cheques or re-print previously issued ones if a cheque is damaged or misaligned. Multiple cheque templates are available so firms can match their preferred layout (cheque in the middle, top, or bottom of the page) without workarounds.
Does LawPractica allow me to customize invoice templates?
Yes. LawPractica includes a built-in invoice designer that lets advanced users fully adjust layout, branding, headers, footers, time/expense display rules, tax sections, and e-signature placement. Firms can create multiple templates and assign them firm-wide or to specific clients. During onboarding, LawPractica also provides free invoice customization so your first templates are ready to use from day one.
Can I email invoices to my clients via LawPractica?
Yes. The Email Manager lets you send invoices directly from LawPractica with the PDF attached. You can use your firm’s own SMTP settings for professional branding and deliverability. When LawPay is integrated, the same email can include a secure e-Payment link so clients can view the invoice and pay online in one step. All sent emails are tracked for a complete audit trail.
Does LawPractica allow me to send a payment link to my clients and post the payment automatically?
Yes. With LawPay integration enabled, you can generate and send secure online payment links for invoice payments, trust deposits, or general payments. When the client pays, the transaction is automatically recorded and applied in LawPractica — no manual posting required. This keeps trust and operating accounts accurately updated in real time.
Does LawPractica offer e-POS so I can run credit card transactions for multiple bank accounts?
Yes. LawPractica’s e-POS feature lets you process in-person credit and debit card payments through a LawPay POS terminal. You can choose which bank account (trust or general) the payment should go to at the time of the transaction. Supported uses include invoice payments, trust deposits, and general payments, with real-time syncing back into LawPractica.
Where is LawPractica data stored and how is it protected?
We take data and operational residency seriously in every aspect of the business, from data & application hosting to support & backend automation tools - so Canadian law firms can operate with confidence.
LawPractica is a fully Canadian platform. All client data residency and data transit remain within Canada, with the primary production environment in Beauharnois, Quebec and the disaster recovery site in Montreal. LawPractica operations, back-end modules & automations are hosted within Central Canada by using Microsoft DevOps and Azure infrastructure located in Central Canada.
Data is encrypted at rest using AES-256 and in transit using TLS 1.2+ with automatically managed SSL/TLS certificates issued via the ACME protocol. We perform penetration testing annually and follow ISO/IEC 27001 Information Security Management System (ISMS) guidelines.
Read the full Security and governance details, including Canadian hosting and certifications.
How frequently does LawPractica take backups and what is the retention period?
LawPractica performs automated backups twice daily - at 6:00 p.m. PST (9:00 p.m. EST) and 4:00 a.m. PST (7:00 a.m. EST). Backup retention is set to keep the last 5 days of backups at all times.
See Security and governance for the Canadian disaster-recovery site and hosting certifications.
Where can I review the Privacy Policy and Terms & Conditions?
You may review our Privacy Policy and Terms & Conditions at any time by visiting the following pages:
How to login into LawPractica?
LawPractica does not publish a single public login URL. Each law firm is given its own dedicated workspace address, in the form of a dedicated subdomain such as https://demo.lawpractica.com (https://<firm-name>.lawpractica.com).
Opening that address in your browser displays the firm’s sign-in page.
To open the login page, use the workspace URL provided when the firm was set up. You can also find it in the LawPractica welcome or user-invitation email, or ask your firm’s administrator. If you cannot locate the address, contact us and we will point you to the correct workspace. Searching for a generic “LawPractica login” will not surface a firm sign-in page.
Does LawPractica provide split invoices?
Split invoices are especially important for firms migrating from legacy systems such as PCLaw. We understand this need and are actively developing the feature. It is planned for release by the end of Q4 2026.
Is LawPractica bilingual, especially English & French?
As a Canadian company, we understand the importance of bilingual practice management and accounting software for law firms across the country. LawPractica is currently available in English. A full French version is planned for release by the end of Q2 2027.
Does LawPractica offer a dedicated mobile application?
LawPractica is fully optimized for mobile devices and works seamlessly on smartphones and tablets through any modern browser — no native app to install, update, or maintain. This approach eliminates the need for access to device storage, camera, or other hardware, while still requesting only the permissions that add real value: microphone access for speech-to-text time entry and GPS for geo-location security controls. Because it runs in the browser, LawPractica remains fully accessible even during air travel over in-flight Wi-Fi, giving lawyers and staff the flexibility to work from anywhere without compromising security or performance.
Does LawPractica offer customized dashboards (beyond the built-in Personal and Firm dashboards)?
Yes. LawPractica delivers rich, real-time visualization across the entire platform, including powerful Personal and Firm dashboards with full drill-down reporting so users can go from high-level KPIs straight to the underlying transactions. For larger firms that need tailored analytics, we offer secure Microsoft Power BI integration. Authorized users can connect to the LawPractica database in read-only mode and build their own custom dashboards and reports in real time — without ever exposing write access or compromising data security. This combination of built-in intelligence and enterprise-grade Power BI flexibility gives every firm exactly the visibility it needs.
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